AI & the New Compliance Landscape
AI hasn't just changed technology — it has fundamentally changed every compliance area at once. The EU AI Act is the world's first comprehensive AI law. The FTC is actively enforcing against deceptive AI practices. Dozens of U.S. states have passed or are passing AI-specific laws. And every existing compliance framework — ADA, privacy, PCI, TCPA — has been made more complex by AI capabilities. Here's the complete picture.
The EU AI Act — the world's first comprehensive AI law
The EU AI Act entered into force in August 2024 and applies to any AI system used in the EU — which means it applies to U.S. businesses that serve EU users. It categorizes AI by risk level:
- Prohibited AI: Social scoring by governments, real-time biometric surveillance, subliminal manipulation. These are banned outright.
- High-risk AI: AI used in education (student assessment, admission), employment (hiring, performance), critical infrastructure, credit scoring, biometric identification. Requires conformity assessments, human oversight, and registration in an EU database.
- Limited risk AI: Chatbots and other AI that interacts with humans must disclose they are AI — users must know they're talking to a machine.
- Minimal risk AI: Spam filters, AI-enabled video games — light transparency obligations only.
For trades businesses: AI-powered chatbots on your website must disclose they are AI (limited risk). If you use AI for hiring decisions, that may be high-risk AI requiring additional controls.
For schools: AI used in student assessment, learning analytics, or admissions may qualify as high-risk AI under the EU AI Act.
FTC AI enforcement
The Federal Trade Commission (FTC) has made AI enforcement a priority under Section 5 (unfair or deceptive trade practices) and its specific authority over data security and privacy. Key guidance and actions:
- AI endorsements and testimonials (2023): The FTC updated its Endorsement Guides to clarify that AI-generated testimonials and reviews are subject to the same disclosure requirements as human-written ones. Fabricated or AI-generated reviews, testimonials, or expert endorsements are deceptive trade practices.
- "AI washing" enforcement: The FTC has sent warning letters to companies making exaggerated AI capability claims — using "AI-powered" in marketing when AI plays a minimal role. False claims about AI capabilities are deceptive.
- Biometric data and AI: The FTC has flagged AI systems that collect biometric data (voice, facial recognition) without disclosure as unfair practices.
- Data minimization: The FTC has signaled that training AI models on consumer data beyond the purpose for which it was collected may violate Section 5.
State AI laws — the growing patchwork
Multiple states have enacted or are actively considering AI-specific legislation:
- Colorado AI Act (SB 24-205): Requires developers and deployers of high-risk AI systems to implement risk management programs and disclose AI use to consumers. Effective February 2026.
- California (multiple bills): AB 2013 requires AI training data disclosures. SB 1047 (amended) addresses safety for large AI models. Additional bills address chatbot disclosure and deepfakes.
- Texas (HB 4337): Requires AI system developers to provide risk assessments for high-risk AI systems deployed in Texas.
- Illinois BIPA: The Biometric Information Privacy Act — the most aggressive biometric privacy law in the U.S. — applies to AI systems that collect or process biometric data (voice prints, facial geometry, iris scans). Class action exposure is enormous: $1,000–$5,000 per violation.
How AI intersects with existing compliance frameworks
AI + ADA Accessibility
AI-generated images need alt text. AI chatbots must be keyboard-accessible and screen-reader compatible. AI video content must be captioned. AI-powered overlays don't substitute for genuine WCAG compliance.
Read guide →AI + Privacy Law
AI chatbot conversations are personal data. AI call transcription creates recording consent obligations. Automated profiling triggers opt-out rights under state privacy laws. Training on customer data requires disclosure.
Read guide →AI + PCI DSS
AI monitoring tools on payment pages are subject to PCI DSS script authorization requirements (Req. 6.4.3). AI fraud detection tools that process card data expand PCI scope.
Read guide →AI + SMS/TCPA
AI-generated text messages are still subject to TCPA consent requirements. Using AI to personalize or optimize SMS timing doesn't change the consent obligations. One-to-one consent rules apply to AI-assisted lead follow-up.
Read guide →AI + Terms & Conditions
T&Cs must disclose AI use, disclaim AI accuracy for any advice-adjacent content, address user data use in AI training, and restrict users from misusing AI features.
Read guide →AI + PDF Accessibility
AI document generation tools may produce inaccessible PDFs. AI-based PDF remediation tools exist but don't eliminate the need for human review. AI-generated documents must still meet Section 508/WCAG PDF standards.
Read guide →Audit your AI compliance posture
We review every AI system on your website — chatbots, AI content, call recording/transcription, automated SMS — against current FTC guidance, state AI laws, and EU AI Act requirements.