When managing a website, phone lines and customer emails, lines can get crossed and action items can drop. With the software at Podium, they have worked to make your life and your customers experience better. Podium offers live chat features, automated review templates, easy access to collect payments, and an inbox that is all in one for every stream of communication. Let’s see what we can do to help grow your business!
Services Offered
Reviews
Gathering reviews has never been easier! Automate sending out reviews surveys to your customers.
Webchat
Gathering leads has never been simplier than using a webchat. Allow your customers to get things done from the palm of their hands
Reporting
See customer feedback, Analytic tracking of calls and conversions, and Automatic responses in one place!
Payments
With Podium, you have the ability to collect payments through text messaging. When you are working with clients its as easy as 1, 2, 3
Inbox
Conversations all in one place. With Podium you can use one dashboard to send and receive your messages, chats, and assign communications.
Teamchat
Team communication is made easy with Podium, Keep in touch with teammates throughout the day with an easy chat system.
Learn about how Podium can help grow your business!
Podium Starter: Description / Dealer Benefits
Podium Starter is a no cost, entry level version of Podium software that will allow Dealers to:
- Monitor and respond to reviews (on Google and Facebook)
- Generate new reviews
- Add Chat on website (e.g. with Podium's Webchat)
- Get paid via text with Podium Payments
- Manage conversations from multiple sources (phone, website, top social media sites) in the Podium "omni-channel" inbox
Using Podium locally, Dealers should expect these benefits and more:
- More control over online reputation
- Reduced time to build/maintain a great online reputation
- Win more leads, that turn into sales
- Improved operational efficiency (with Podium's SMS-based communications platform)
- Improved cash flow and expense savings (from Podium Payments)
