Categories: CI Web Group Blog

Embracing AI in Business: Insights from Jennifer Bagley on The Cost of Not Paying Attention Podcast

In this insightful episode of The Cost of Not Paying Attention podcast, Janine Hamner Holman and Jennifer Bagley, CEO of CI Web Group, discuss overcoming resistance to AI adoption and other technologies. They also share practical tips for navigating digital transformation, improving efficiency, and fostering a culture open to change. Here’s a glimpse of what you’ll hear:

Embrace AI and Automation in Business

Jennifer highlights how leveraging AI in business can save time and enhance efficiency, allowing teams to focus on tasks that require human creativity. She references the use of AI for tasks such as website design, logo creation, data analysis, and customer service. Jennifer elaborates, “With technology, we have to think and analyze and adapt and test and try and change and evolve and change again way faster than we have in the past.”

In one example, Janine shares her experience of using AI to rebrand her business. “I went to ChatGPT just to see what it could come up with. Within 15 seconds, it generated a dozen different ideas for my rebranding, some of which were as good or better than what we had come up with after hours of brainstorming.”

Finding "Unicorns"

Jennifer stresses the importance of identifying individuals who seek innovative solutions in business. These ‘unicorns’ challenge redundant tasks and drive the company forward through their tech-savvy approach. “Their job is to hunt for unicorns. Find the unicorns. The ones who sort of bother you because they question every redundant task and offer faster solutions,” she says.

CI Web Group’s approach to innovation involves an HR team dedicated to locating these unicorns who are naturally curious and tech-savvy. “They wear this giant belt of tool finders. When they don’t know, and they know that something is redundant or slow, they Google it,” Jennifer explains.

Leadership and Discomfort in Digital Transformation

Janine and Jennifer emphasize that successful AI adoption requires leaders to step out of their comfort zones and embrace new ways of thinking. “Getting comfortable being uncomfortable is a whole skill set that leaders often are served well if they can lean into that,” Janine points out.

The Power of a Trial-and-Error Approach

Jennifer Bagley emphasizes trying new tools and technologies without fear of failure, advocating for a hands-on learning approach. Jennifer’s strategy involves intuitively exploring and experimenting with new systems. “I Google it. I create a free account. I don’t watch the tutorials. I don’t read all the text. I click every button and try to break it and figure it out,” she shares.

By adopting a trial-and-error approach, businesses can more rapidly integrate AI in business and other technologies into their workflows, enhancing overall efficiency.

The Importance of Integrated Systems

Integrated systems are vital to implementing innovative business solutions so that technology across departments communicates effortlessly for streamlined operations. “Integrated data across departments provides visibility and simplicity in operations, financials, and revenue,” explains Jennifer. Her company’s process of evaluating technologies focuses on AI connections and ensuring systems can communicate effortlessly for streamlined operations.

The Emotional Impact and Tough Decisions in Tech Adoption

Jennifer and Janine discuss the emotional impact of technology changes on employees and the need to make tough leadership decisions for the collective good of the organization. The discussion highlights the challenges and emotional weight of leadership and making tough decisions for the benefit of the organization and team. “We do it at our own risk of not being able to keep up,” Janine warns.

Conclusion

Don’t miss the opportunity to learn from Jennifer Bagley and Janine Hamner Holman! Whether you’re a solopreneur or running a private equity firm, embracing AI adoption is critical for staying ahead in today’s rapidly evolving business landscape. Embrace AI and automation today, find your unicorns, and start transforming your business operations. 

Listen to the full episode of The Cost of Not Paying Attention podcast to unlock the potential of AI and technology for your business.

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